Amino provides a range of support plans as indicated below.
For further information, please contact firstname.lastname@example.org.
|Access to knowledge base, documentation and FAQs||*||*||*|
|Access to Software Maintenance Releases||*||*||*|
|Access to Support Portal||* (1)||*||*|
|Business Hours Support (8x5), Telephone, email (2)||*(1)||*||*|
|Response / Fix SLA Commitment||*||*||*|
|Designated Technical Account Manager||*|
|Access to 7x24 Support Hotline||*|
|Support for Customised Software||Subj. to Quote||Subj. to Quote|
1 Limited to 8 support tickets or 16 hours per year, whichever is smaller
2 Business hours support is office hours within the applicable geographical region